Terms & Services Hyatt Stay

Welcome to Hyatt Stay — a trusted platform for seamless stays. These Terms & Services govern your use of our website and booking services. By accessing or using www.hyattstay.com, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By using the Hyatt Stay website, you confirm that you have read, understood, and accept these terms in full. If you do not agree, you must refrain from using our services. We reserve the right to update these terms at any time; continued use constitutes acceptance of the updated version.

2. Booking & Stay Services

Hyatt Stay provides a curated selection of accommodations, from boutique hotels to luxury residences. Our platform connects you with verified hosts and properties. Key service features include:

• Real‑time availability — browse and book instantly.
• Secure payment processing — all transactions are encrypted.
• 24/7 guest support — assistance before, during, and after your stay.
• Transparent pricing — no hidden fees, taxes included where applicable.

3. User Obligations

As a guest or account holder, you agree to:

• Provide accurate information — all personal and payment details must be correct.
• Respect property rules — follow the house guidelines of each accommodation.
• Use the platform lawfully — no fraudulent, abusive, or disruptive activity.
• Maintain account confidentiality — you are responsible for your login credentials.

4. Cancellations & Refunds

Cancellation policies vary by property. Please review the specific policy shown at booking. The following general principles apply:

5. Payments & Fees

All payments are processed securely via Hyatt Stay’s payment gateway. We accept major credit cards, debit cards, and digital wallets. The total price includes the room rate, taxes, and any service fees disclosed at checkout. No hidden charges — what you see is what you pay.

6. Intellectual Property

All content on Hyatt Stay — including text, graphics, logos, images, and software — is the property of Hyatt Stay or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without explicit written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Hyatt Stay is not liable for any indirect, incidental, or consequential damages arising from your use of the platform. We act as an intermediary between guests and hosts; we are not responsible for the condition or safety of individual properties beyond our reasonable control.

• Force majeure — we are not liable for delays or failures caused by events beyond our control (natural disasters, strikes, etc.).
• Accuracy of listings — we strive for accuracy but cannot guarantee that all property details are error‑free.

8. Privacy & Data Protection

Your privacy is paramount. We collect personal data only to process bookings and improve your experience. We never share your data with third parties for marketing purposes. For full details, see our Privacy Policy (available on our website). By using our services, you consent to data processing as described.

9. Governing Law & Disputes

These Terms are governed by the laws of the State of New York, USA, without regard to conflict of law principles. Any disputes arising from these terms or your use of Hyatt Stay shall be resolved through binding arbitration in New York City, unless otherwise required by applicable law.

10. Miscellaneous

If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force. These terms constitute the entire agreement between you and Hyatt Stay regarding your use of the platform.

• Waiver — our failure to enforce any right does not waive that right.
• Assignment — you may not assign your rights without our prior consent.
• Updates — we will notify users of material changes via email or website notice.

These Terms & Services are effective as of 25 August 2026. ⏤ Hyatt Stay